Question 1

How do I order a service?

Accepted Answer

Open any service in the store, review the scope and delivery window, then place the request from your account. Every request lands in your dashboard where you can track its status from start to delivery.

Question 2

How long does delivery take?

Accepted Answer

Each service lists its own delivery window, from instant for digital products to 5-10 days for custom bot development. Timelines start once the intake questions are answered.

Question 3

Is my game account safe?

Accepted Answer

SGHub works advisory-first. Coaching, planning and audits never require credentials. When hands-on work is genuinely required, access is scoped, time-limited and confirmed with you in writing beforehand.

Question 4

Do you offer revisions?

Accepted Answer

Yes. Development work includes a 30-day fix window, and every strategy or audit deliverable includes one full revision pass after your review.

Question 5

Who is behind SGHub?

Accepted Answer

SGHub is a single-owner studio, not a marketplace. Every order is handled directly by the owner, so you always speak to the person doing the work.

Question 6

What if a service is not a good fit?

Accepted Answer

Reach out before ordering. If the scope is not something SGHub can deliver well, you will be told plainly and pointed in a better direction.